No quick fixes. Real work. Real results.
I work with organizations to build inclusion into the strategies, systems, and culture that drive performance. Fairness becomes operational, not aspirational.
Book a consultation →A small number of engagements at a time
What clients say
Felicia and her team were great to work with: professional, always available, and creative in approaching business problems. Our program grew from our largest distribution center to our shared services center. Felicia was a great partner for our company.Senior Vice President
Foot Locker, Global Supply Chain
Selected advisory & strategic engagements
- Abbott Laboratories
- American Civil Liberties Union (ACLU)
- Bank of America
- The Boeing Company
- Boston Children's Hospital
- Charter Communications
- Farmer Brothers
- Foot Locker
- Ford Foundation
- The Hershey Company
- Hilton Worldwide
- Johnson & Johnson
- Kaiser Permanente
- Kellanova
- New York Life
- Northrop Grumman
- Prudential
- RTX
- Sodexo
- Stanley Black & Decker
- Sutter Health
- Toyota Motor North America
System-level change, not inclusion by a number.
I work with your organization to build system-level change and move beyond measuring "inclusion by a number."
Are you ready to challenge outdated workplace norms and infuse inclusion into the strategies, systems, and culture of your organization, where fairness is an expectation?
Every engagement starts with where you are.
Foundation
Diagnosing where you are
6+ monthsA discovery-focused engagement that diagnoses where your organization stands on disability inclusion and mental health. For teams seeking clarity, short-term wins, and a long-term roadmap.
Competence
Building systems that work
10 to 14 monthsStrategy, leadership alignment, and practical tools that integrate inclusive practices across the employee lifecycle. For organizations ready to put discovery into practice.
Enterprise
Scaling across the organization
14+ monthsA full-enterprise partnership that moves you from pockets of progress to a unified, measurable operating model. For organizations ready to make inclusion a core capability.
The work, in practice.
A closer look at engagements where the framework above met real organizational challenges.
Removing hidden barriers to expand the workforce.
A major retail distribution center improved hiring, strengthened manager confidence, and created a more inclusive workplace by addressing the barriers built into its hiring process.
600+ employees trained · 95% rated training useful
Turning commitment into disability inclusion infrastructure.
A major financial services organization translated leadership commitment into accessible workplaces, stronger hiring practices, and measurable disability inclusion progress.
Accessibility infrastructure built · Survey scores up year over year
From executive buy-in to enterprise-wide training.
A major insurance organization secured leadership funding, built internal training capacity, and scaled disability inclusion education across U.S. facilities.
98% rated training helpful · Internal capacity built for ongoing delivery
Loud & Clear
What's really happening in disability inclusion, and what to do about it.
My straight-talk newsletter, landing in your inbox: where disability inclusion actually stands right now, the moves that work, and how I can help. No jargon, no corporate gloss.