Loud & Clear
Disability, inclusion, and who gets a fair chance at work.
Workplace policies, technology, and leadership decisions shape whether disabled people are hired, retained, and able to advance. Loud & Clear examines those decisions, shows where workplace systems break down, and identifies what employers can do next.
Written for HR leaders, employment professionals, legal and risk teams, technology decision-makers, and leaders responsible for turning inclusion into practice.
Latest issue
The Cost of Intentional Chaos
On September 23, a federal judge erased the community integration requirements from the Department of Health and Human Services’ 2024 Section 504 rule, at the federal government’s own request. Section 504, the Americans with Disabilities Act, and Olmstead remain law. Two days earlier, the rule requiring federal contractors to ask applicants and employees whether they have a disability ended, along with the seven percent hiring goal.
This issue also examines accessibility barriers in automated interviews, the threat to community integration, the expansion of agentic AI in recruiting, and eight controls employers can use to determine whether a deaf candidate can complete their hiring process.
Inside this issue
- What the court erased in Texas v. Kennedy, and what it did not
- Why automated interviews continue to exclude deaf candidates
- Where accountability breaks down in agentic recruiting systems
- Eight controls for an interview process a deaf candidate can complete
What you will find here
The decisions behind the outcomes.
Awareness does not determine whether inclusion works. Policies, systems, budgets, technology, and manager decisions do. Loud & Clear focuses on those operating choices and the consequences they create.
Workplace Policy and Risk
Changes in disability employment policy, enforcement, regulation, and legal risk, translated into the decisions employers need to make.
Accessible AI and HR Technology
How artificial intelligence and automated systems affect hiring, performance, accommodations, retention, and advancement.
Accommodation and Manager Practice
The processes, communication, and manager decisions that determine whether employees receive consistent and timely accommodations.
Accountability and Evidence
The measures, records, and governance leaders need to explain what happened, who made the decision, and whether the outcome can be defended.
Past issues
The Loud & Clear archive
Each issue connects current developments to the workplace systems and leadership decisions behind them.
-
The Cost of Intentional Chaos
The court ruling erasing the Section 504 community integration provisions, what the new federal contractor rules mean in practice, and where automated hiring systems create additional risk.
Read “The Cost of Intentional Chaos”
About the author
Written by Felicia Nurmsen
Felicia Nurmsen is the Founder and CEO of Inclusion Without Illusion and a nationally recognized disability inclusion and workforce strategist. Across more than 25 years, she has advised corporations, government agencies, and nonprofit organizations on disability employment, workplace accommodations, manager capability, workforce strategy, and measurable inclusion outcomes.
She brings operational leadership, disability lived experience, and direct experience building workforce programs into every issue. Loud & Clear is designed to move the conversation beyond awareness and into the policies, systems, and decisions that determine what happens next.
About Felicia
Subscribe
Put Loud & Clear in your inbox.
Receive direct analysis of disability employment, accessible AI, accommodations, workplace policy, and the decisions employers need to address.
Fields marked with an asterisk () are required.
By subscribing, you agree to receive the Loud & Clear newsletter from Inclusion Without Illusion. You may unsubscribe at any time.
Inclusion is measured by what happens next.
If your organization is working through disability employment, accommodations, manager capability, or the impact of AI on workplace decisions, the next step is a direct conversation about the systems behind the outcome.